The Program Management Team is responsible for managing and overseeing projects to deliver cost-effective, high-quality changes in a timely manner, aligned with business priorities and client commitments. Project Managers play a key role in supporting global payment and fraud solutions, while also leading strategic initiatives that may involve compliance, product, and infrastructure-related projects.
Role:
- Lead individual components of complex, client-facing implementations, requiring development, operational model adjustments, and cross-functional collaboration.
- Gather, understand, document, and communicate requirements clearly.
- Ensure that solutions meet customer needs and expectations.
- Develop and manage detailed project plans.
- Ensure governance, planning, and tracking mechanisms are in place to meet project objectives.
- Monitor project costs to ensure adherence to budget.
- Manage third-party providers and vendors effectively.
- Maintain detailed project logs, including risks, issues, assumptions, and decisions; manage and escalate as needed.
- Oversee change requests and address scope creep.
- Provide internal project progress reports and maintain clear communication with all stakeholders.
- Proven experience in project management and successful project delivery.
- Knowledge of the payments gateway market.
- Experience managing third-party providers.
- Strong technical understanding with the ability to apply logical thinking to problem-solving.
- Excellent interpersonal and communication skills, including presentation skills.
- Ability to foster collaborative relationships both internally and externally.
- Proficiency with Microsoft Office applications.
- Familiarity with the software development lifecycle.
- Previous consulting experience is a plus.