Business Analyst - Automation/ AI

We are seeking a highly organized and detail-oriented Administrative Assistant to provide dedicated support to the Program Management Office (PMO) and Construction Management Teams. This role will support various teams across EMEA, handling key administrative tasks to ensure smooth operations and project efficiency.

Key Responsibilities

• Provide administrative support to the PMO and Construction Management teams.
• Manage contractor onboarding, including arranging training and issuing security badges.
• Maintain and update the Construction Wiki, ensuring content is accurate and up to date.
• Execute the change management process in Procore, ensuring relevant data is uploaded for financial review before invoice approvals.
• Gather and analyze data, pull documents, and create reports for leadership.
• Use Microsoft Office tools (Excel, Word, PowerPoint) to organize information, apply formulas, and generate insights.
• Conduct deep dives into project information, ensuring accuracy and alignment with business objectives.
• Support special projects and one-off initiatives as assigned.

Required Skills & Experience

• Proven experience in administrative support, preferably within a PMO or construction-related environment.
• Strong proficiency in Microsoft Excel (formulas, calculations, and data manipulation).
• Experience pulling documents, analyzing data, and building reports.
• Excellent organizational and multitasking skills, with the ability to manage competing priorities.
• Ability to work independently, take initiative, and proactively solve problems.
• Strong communication skills and ability to collaborate across multiple teams.

Our client, is seeking a Senior Business Analyst to join their dynamic team, operating within an Agile framework as part of the Customer Solutions Chapter. You will play a pivotal role in our Intelligent Automation product area, specifically within the Contact Center AI squad.

Responsibilities:

• Collaborate closely with squad leaders to provide product leadership and management.
• Prioritize iterative product releases to enhance customer experience.
• Develop and refine Epics, Themes, and Features into actionable user stories.
• Manage backlog and assist with prioritization.
• Facilitate demos of sprint deliverables and conduct impact analysis.
• Act as a Subject Matter Expert to support business partners across different functions.
• Communicate effectively to ensure alignment across multiple teams and stakeholders.
• Lead organizational readiness activities and address obstacles related to product delivery.
• Utilize Agile methodologies and tools such as Jira for backlog management.
• Stay abreast of internal and external market trends to inform product strategy.

Requirements:

• Bachelor’s degree preferred.
• Proficiency in business analysis methodologies, including data analysis and user acceptance testing.
• Strong leadership, negotiation, and conflict resolution skills.
• Excellent communication and facilitation abilities.
• Agile mindset with experience in Agile backlog management tools.
• Ability to prioritize and manage multiple competing priorities effectively.
• Proficiency in MS Word, Excel, and PowerPoint.
• Customer-centric approach with a focus on delivering high business value.

Key Responsibilities:

• Review and extract relevant loan documentation from a central database.
• Identify and analyze specific clauses within loan agreements, including facility commitments, transferability, and confidentiality clauses.
• Assist in populating a data room to ensure organized and accessible storage of key documentation for stakeholders.
• Collaborate with legal and project teams to meet deadlines efficiently.
• Work with colleagues to streamline document extraction processes and identify areas for improvement.
• Use document-sharing platforms.
• Maintain internal control standards, including timely implementation of audit points and addressing issues raised by regulators.
• Promote the use of preferred program management methods and tools.

Required Qualifications and Skills:

• Law degree (LLB or equivalent) with LPC or SQE qualification preferred.
• Minimum of 1-2 years of experience in a banking and finance practice.
• Solid understanding of loan documentation, including syndicated loans, bilateral facilities, and revolving facilities.
• Experience in reviewing financial and legal documentation to extract key information accurately.
• Strong analytical skills with attention to detail.
• Ability to work within tight deadlines and manage multiple tasks effectively.
• Self-starter with the ability to work both independently and as part of a team.
• Excellent organizational skills.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Experience in data room platforms (desirable but not required).
• Experience with liquidity rules (desirable but not required).