Systems Engineer (Voice/Routing)

This is an initial 12 month day rate contract opportunity with a client of mine based in Galway. As a Platform Engineer you will have:

Qualifications

• Experience in the voice/digital/telephony area
• Proficient in Agile (Scrum, Kanban) and software automation
• Knowledge of enterprise-scale platform architecture
• Familiar with web, telephony, and data communication protocols (HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP)
• Experience with Docker, CI/CD pipelines (uDeploy, Ansible), and Linux systems
• Working knowledge of VoIP, SIP, and data networking
• Softphone software installation, configuration, and troubleshooting
• System backups, reboots, and documentation experience
• Troubleshooting, unit testing, QA, and UAT support experience

I have a new contract opportunity with a financial services client of mine based in Galway. The role is a 12 month initial contract with a competitive rate. Here are the skills I'm after:

• Proficiency in AWS/cloud services, CI/CD pipeline development, and managing infrastructure and security configurations.
• Proven experience in Continuous Integration/Delivery, Pipeline as Code, and Infrastructure as Code practices.
• Coding/scripting abilities in languages like Python, Groovy, Bash, or TypeScript.
• Skilled in automating infrastructure processes and instrumentation.
• Background in creating operational tools for distributed, concurrent systems.
• Experience deploying containerized applications using EKS.
• Familiarity with SCRUM/Agile methodologies, showcasing teamwork and collaboration.

I have a brand new role with one of my financial services clients based in Galway. This would be a permanent and hybrid position.

Key Skills and Qualifications:

• Minimum of 5 years of hands-on experience with AWS in a production setting.
• Proven track record of building and deploying Docker images.
• Expertise in migrating applications from other container orchestration solutions (e.g., ECS) to Kubernetes, preferably on AWS EKS.
• Demonstrated proficiency in running Kubernetes workloads, ideally on AWS EKS, and managing Kubernetes clusters.
• Familiarity with Confluent or Apache Kafka.
• Experience developing and deploying Helm charts and libraries.
• Hands-on knowledge of Jenkins Core, including crafting and maintaining declarative CI/CD pipelines and libraries.
• Experience with monitoring tools such as CloudWatch, Datadog, and Splunk Cloud.
• Strong knowledge of UNIX operating systems and shell scripting.
• Solid experience managing services and applications in a large AWS cross-account environment, utilizing IAM and federated SSO.
• Ability to design and maintain robust logging, monitoring, and alerting frameworks using tools like Datadog and Splunk.

Feel free to reach out for more info - imran.jiwo@nicollcurtin.com

This is a permanent role with one of my financial services clients based in Galway. 

Expertise Required:

• 5+ years in systems engineering, including experience with contact center platforms like Genesys, Avaya, Cisco, or Amazon Connect.

• Strong leadership, organizational, communication, and problem-solving skills.

• Proficient in Agile (Scrum, Kanban) methods, software development, and automation.

• Knowledge of enterprise-scale architecture, ensuring high availability and business continuity.

• Familiarity with Docker, CI/CD pipelines, and VoIP/SIP technologies.

• Proven ability to work independently under pressure and document processes.

• Experience in 24/7 production environments.

Key Skills:

• Ownership mentality with a focus on delivering results.

• Collaborative in fast-paced, team environments.

• Produces clean, testable code and solves complex problems.

• Passion for automation and continuous improvement.

• Strong communication, facilitation, and influencing abilities.

Value Delivered:

• Leading technology solutions that address business challenges.

• Driving Agile development practices and improving platform stability.

• Simplifying systems through consistency and refactoring.

• Enhancing monitoring, telemetry, and operational stability.

• Supporting incident/crisis management and governance policies.

I am working with a financial services client based in Galway and they're looking for a senior platform engineer to join their team. The selected candidate will have extensive experience in voice/telephony area. This role is a hybrid role in a growing team.

Requirements:

• 3-5 years experience in voice/telephony.
• Experience with Agile (Scrum, Kanban), software design, development, testing, and automation.
• Understanding enterprise-scale platform architecture for high availability and continuity.
• Familiar with data communication protocols (HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP).
• Familiarity with Docker, CI/CD pipelines (uDeploy, Ansible).
• Experience with Linux OS management, VoIP, SIP, and data applications/networking.
• Softphone software installs, system backups, and reboots.
• Troubleshooting, dev unit testing/QA, and supporting user acceptance testing.
• Experience supporting 24/7 production environments.
• Supporting operational stability for Call Centers and Investment Centers.

• Minimum seven years voice/routing experience (Genesys Composer experience preferred, Amazon Connect as well).
• Essential to have experience using Genesys composer to create and maintain complex routing strategies.
• Strong leadership and organizational skills.
• Excellent communication and presentation skills with strong problem solving and analytical skills.
• Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation.
• Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
• Define, champion, manage pace, tools, best practices, and related development methodologies You effectively address functional and quality goals of systems during design activities.
• Familiarity with Docker and container-based development and deployment practices as well as with CI/CD pipelines.
• Proficiency managing, configuring and tuning Linux operating systems.
• Consult and help mediate and resolve routing issues, coordinate trouble reports and follow through to resolution.
• Demonstrate ability to effectively interact with all levels of management/personnel.
• Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes.
• System monitoring and performance evaluation.
• Documentation of process and procedures as assigned.
• Experience with navigating carrier customer portals (Verizon VEC, AT&T Business Direct).
• Experience supporting 24/7, continuous availability production environments.

• You own the outcome by taking personal accountability for delivering strong results.
• You can collaborate with others in a team-oriented, fast-paced environment.
• You create clean and testable code that can be used as an example to less experienced engineers.
• You question the way things are done, always seeking to improve the productivity of the team.
• You can make the complex understandable. Solve complex problems, not just detect them.
• You believe automation is key to produce high quality software at an increasingly faster pace.
• Passion and intellectually curiosity to learn new technologies and business areas.
• Translate architectural standards into application level design.
• Creating intuitive solutions to real world business problems.
• Strong facilitation, influencing and negotiation skills.
• Excellent communication skills, both through written and verbal channels.
• Excellent collaboration skills to work with multiple teams in the organization and understand when and how to escalate.

I'm working with one of my financial services clients based in Galway, and they're looking for a Principal Cybersecurity Software Engineer/Tech Lead to join their team. This will be a permanent role falling within the application security platform team.

Requirements:

• 8+ years in designing and developing enterprise applications (Java/Python/Go, Spring, Angular) with tools (Maven, Git, Jenkins, AWS).
• Experience with scalable applications on Kubernetes or similar.
• Leadership, mentoring, and coaching experience.
• AWS certification and cloud environment experience preferred.
• Application security experience (Pen Testing, SCA, SAST, DAST, WAF) is a plus.
• Experience with unit and functional testing (JUnit, PyUnit, Mockito, Cucumber, Karate, Cypress).
• Hands-on experience with automation and CI/CD pipelines.
• Agile (Scrum) environment experience.

*Candidates must currently being living in Ireland and have EU citizenship or a Stamp 4 visa to be considered*