IT Support

  • Switzerland
  • Negotiable
  • Permanent
  • Discipline: Cloud and Infrastructure
  • Ref: 47713
Nevena Jerinic
Nevena Jerinic
Senior Consultant

We are seeking an IT Support Specialist for our client in Lucerne. If you have a strong background in 1st and 2nd level support, especially within Microsoft environments (with a focus on M365), this could be the perfect role for you!

Your Responsibilities:

  • Managing the intake, categorization, and resolution of support requests
  • Setting up and maintaining IT hardware for new and existing employees
  • Collaborating with 2nd level support teams and external suppliers to resolve issues
  • Assisting in the training and mentoring of apprentices

Requirements:

  • Completed apprenticeship as a Computer Scientist EFZ or equivalent training
  • Proven experience in IT support, particularly in mentoring and guiding apprentices
  • Experience with M365
  • Fluency in German min C1 level

If you are interested in this role please send your latest CV to nevena.jerinic@nicollcurtin.com

Apply for this job

We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

Latest Jobs by Nevena

SOC Analyst

  • Switzerland
  • Negotiable
  • Contract

We are looking for senior SOC Analyst to join our client in Basel. As part of the Cyber Security Operations team, you'll play a pivotal role in managing security operations incidents, conducting threat detections, hunting for potential threats, and overseeing access management. If you're an SOC Analyst adept at handling tier 1 and 2 incident reporting activities, this opportunity is tailor-made for you!

Tasks & Responsibilities:

Conducting SOC Tier 1/2 analysis, including alert handling, case triage, and incident management within the Cyber Security Operations team.

Conducting investigations and analysis for incident cases.

Utilizing ticketing tools to efficiently manage security alerts.

Requirements:

· Minimum of 4 years of experience in security operations/support roles (Tier 2 operation and/or engineering), demonstrating proficiency in case/alert investigations.

· Experience in digital forensics and incident response.

· Proficiency in conducting threat hunting activities.

· Strong knowledge of network protocols (HTTP, DNS, LDAP, FTP, etc.).

· Proficient understanding of networking (Firewalls, NGFW, IPS/IDS, packet captures).

· Solid understanding of log analysis and digital forensics, with expertise in leveraging SIEM technology (preferably IBM QRadar and Azure Sentinel)

Nice to have:

· Familiarity with Cloud security services, particularly Microsoft Azure.

· Basic programming skills (PowerShell and Python) for SOC task automation.

· Experience in incident resolution and participation in threat hunting activities.

· Familiarity with vulnerability management processes.

 

To learn more about this opportunity, please submit your application (updated CV) to nevena.jerinic@nicollcurtin.com.

Apply Now